Privacy Policy

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At Fix I.T. Computer Services, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website or use our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to mail@fixitcomputers.net   Alternatively, you can telephone 07971 956329

We are an independent computer services company based in Poole Dorset, established in 2003.

We obtain information about you when you use our website, for example, when you contact us about products and services, and in person when you use our services.

The personal information we collect includes your name, address, email address, telephone numbers, and information regarding what pages are accessed and when.

We may use your information to:

• provide services you have requested;
• to contact you in response to a query;
• to carry out our obligations arising from any contracts entered into by you and us
• seek your views or comments on the services we provide;
• notify you of changes to our services;
• send you communications which you have requested and that may be of interest to you.
• activities, promotions of our associated companies goods and services;

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf . However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then please let us know.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: mail@fixitcomputers.net or write to us at: Fix I.T. Computer Services, 48 Halstock Crescent, Canford Heath, Poole, BH17 9BA.  Alternatively, you can telephone 07971 956329.

You have the right to ask for a copy of the information Fix I.T. Computer Services hold about you.

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

All our databases are encrypted to stop access from unauthorised persons.

Like many other websites, the  Fix I.T. Computer Services website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We keep this Policy under regular review. This Policy was last updated in September 2019.